Altera Hotel And Residence By At Mind, Pattaya

My stay wasn't as great as I hoped it would be. The cleanliness of the room was unacceptable upon arrival, with leftover items and hairs from the previous guests. The location is okay, but the service from the front desk was slow and unhelpful. While the breakfast was decent, the limited seating made it tough to enjoy. Parking was also a hassle, especially during rainy weather. I appreciate the manager's effort to make things right, but overall, I expected more for a 4-star hotel.

I had an incredible stay at this hotel, with a fantastic suite and a very welcoming atmosphere. The staff really went above and beyond, and I particularly loved the breakfast each morning. It’s just a short walk to the beach and local shops, making it a great location. My only complaint was a check-out issue that left me feeling unjustly treated, which dampened an otherwise excellent experience.

I had a mixed experience at this hotel. While the pools were enjoyable and the rooms were modern and clean, the service left much to be desired, especially at the front desk. It felt unwelcoming, and I faced some hassle during my check-out that soured the overall visit. The breakfast options were limited for someone not used to Asian cuisines, which could be a downside for some guests.

I had a nice stay overall at this hotel. The room was spacious and clean, making it quite comfortable, although the check-in experience left much to be desired due to the unhelpful receptionist. The location is quiet yet conveniently close to a 7-11 and baht buses. While the breakfast included a good selection, there’s room for improvement in the bathroom facilities. It's a decent choice for families or solo travelers looking for value for their money.

My stay at this hotel was quite chaotic and stressful. The initial room mix-up left us frustrated, especially when we found ourselves in another guest's room! The staff seemed unfriendly and unhelpful throughout our experience. On a positive note, the hotel's facilities were decent, but cleanliness was definitely an issue with sightings of cockroaches and a lingering cigarette smell in some rooms. Overall, I would not recommend staying here if you're looking for a relaxed atmosphere.